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目的：考察大学生在处理问题时的求助倾向与偏好。方法：以北京和上海两所大专院校的本科生（ｎ＝４６６）为对象，用问卷调查方式进行研究。结果：大学生倾向自己解决问题，有必要时，多数向父母或朋友求助。求助于专业心理咨询的比较率偏低，只有极少数（７．８％）的学生在遇到失眠或严重的心理困扰时，才找精神科医生。虽然女学生的求助倾向比男学生的略强，但也主要是求助于父母，较少求助于精神科医生，问题的性质是决定求助对象的一个要素。而对精神卫生专业人员的不信任，是求助行为的一个障碍。结论：大学生偏好向非正式的社会网络（父母或朋友）求助，正式的心理咨询或精神卫生服务未被大学生所充份利用，专业人员的信誉和形象有提高的必要。
Objective: To investigate the tendency and preference of college students in seeking help in handling problems. Methods: Undergraduates (n = 466) from two universities in Beijing and Shanghai were studied by questionnaire. Results: College students tend to solve problems by themselves, and when necessary, they seek help from their parents or friends. The relatively low rates of access to professional counseling are available only to a very small number (7.8%) of students who seek psychiatrists for insomnia or severe psychological distress. Although female students tend to seek help slightly more than male students, they resort mainly to their parents and less to psychiatrists. The nature of the problem is an important factor in determining the target of seeking help. Distrust of mental health professionals is a hurdle to asking for help. Conclusion: College students prefer to turn to informal social networks (parents or friends) for help. Formal counseling or mental health services are not fully utilized by undergraduates, and professional reputation and image are needed.