近年来,我国公共危机事件频发,危机的爆发呈现出多重性和多元化、频繁化和常态化的特点,突发性危机的发生严重威胁着人类的安全和社会的稳定。公共危机事件的管理对领导者的决策能力、组织沟通能力、心理承受能力以及执行力等提出了全新的挑战,领导者综合素质的高低已成为影响公共危机管理活动成败的关键。 In recent years, the public crises in our country have been frequent and the crisis has been characterized by multiplicity, diversification, frequentization and normalization. The sudden crisis has posed a serious threat to human security and social stability. The management of public crises poses brand new challenges to leaders’ decision-making ability, communication ability, psychological endurance and execution ability. The overall quality of leaders has become the key to the success or failure of public crisis management.