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一、相关概念(一)360度绩效考评360度考评法又称360度反馈(360-degree feedback)或全视角考评法(full-circle appraisal)或多个考评者考评(multirater assessment)。该方法是由员工自身、上级、同事、下级、顾客等对个人工作绩效进行各个角度考评,获得多角度的反馈,了解自己的长处与不足,达到改变行为提高自身的目的(见图1)。图1360绩效考评示意图360度考评的理论基础是心理测量学的真分数理论。它的基本思想是把测验或考评的得分(通常的观察分或实得分)看作是真分和误差分的线性组合。所谓
I. Related concepts (A) 360 degree performance evaluation 360 degree evaluation method, also known as 360-degree feedback (360-degree feedback) or full-angle appraisal (full-circle appraisal) or multiple appraiser evaluation (multirater assessment). This method evaluates individual work performance from various perspectives by employees themselves, their superiors, colleagues, subordinates and customers, and obtains multi-angle feedback to understand their own strengths and weaknesses so as to achieve the purpose of changing behavior and improving themselves (see Figure 1). Figure 1360 performance evaluation diagram The theoretical basis of 360 degree assessment is the true score theory of psychometric. Its basic idea is to test or assessment scores (usually observed points or real points) as a linear combination of true points and error points. So-called