论文部分内容阅读
IMS(IP多媒体子系统)E8-C(智能家庭网关-C产品)用户量的迅速增长,使传真、POS(销售点终端)的投诉也在不断增加。经常一种故障现象涉及多个障碍点,对维护人员技能要求较高,同时需要多个部门配合,导致处理时间长。为改变这种现状,总结了日常维护中遇到的传真、POS障碍的处理方法,重点分析了用户设备、E8-C终端、承载网配合出现的疑难问题,通过整顿用户传真、POS发出的不规范信号,解决了大量的传真、POS故障,提高了装维故障处理能力,降低了运维成本,提升了用户感知。
The rapid growth in subscribers of the IMS (IP Multimedia Subsystem) E8-C (Smart Home Gateway-C product) has led to a growing number of complaints from fax and POS (point-of-sale terminals). Often a symptom involves more than one obstacle point, requiring a high skill level of the maintenance personnel and requires multiple departments to cooperate, resulting in a long processing time. In order to change this status quo, the handling methods of facsimile and POS obstacles encountered in routine maintenance are summarized. The key problems of user equipments, E8-C terminals and bearer networks are analyzed emphatically. Standardize the signals, solve a large number of faxes and POS faults, improve fault handling capabilities of installed devices, reduce operation and maintenance costs, and enhance user perception.