在进入书店的读者中,只有三分之一的读者,一进店门就决定买什么书;有三分之二的读者,没有明确的购书目的,只是来书店看看,发现有自己需要的书才购买。要使潜在的读者成为实际交易的顾客,除了营业员真诚、热情的服务,更要给读者提供诸多方便,为他们创造舒适选阅的空间。因此,花 Only one-third of readers who enter the bookstore enter the store to decide what books to buy; two-thirds of the readers do not have a clear purpose of buying the book, just come to the bookstore to find out what they need Books before buying. In order to make potential readers become the actual transaction customers, in addition to the sales staff sincere and enthusiastic service, but also to provide readers with a lot of convenience, create a comfortable space for them to choose. Therefore, flowers