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目的:探讨门诊输液护理存在的安全隐患及管理对策。方法:选取本院2014年9月-2015年3月门诊输液患者210例,另选取本院骨科210例住院输液患者为研究对象,对比两组患者输液护理满意度,同时调查门诊输液组护理安全隐患。结果:门诊组患者输液护理满意度为70.48%,低于住院组患者的91.43%(P<0.05)。在210例门诊输液患者中,用药安全隐患、护理安全隐患、患者安全隐患分别为6(2.86%)、109(51.90%)、117(55.71%)。结论:门诊患者输液护理安全隐患主要集中在用药安全隐患、护理安全隐患及患者安全隐患3个方面,可通过加强护理人员专业素质水平培训、强化以患者为中心的服务意识、加强对患者宣传教育等方式降低门诊输液护理安全隐患,以此提升护理质量,提升患者护理满意度。
Objective: To explore the potential safety problems and management countermeasures of outpatient infusion care. Methods: A total of 210 outpatients with infusion in our hospital from September 2014 to March 2015 were enrolled. A total of 210 inpatients with orthopedic inpatients were enrolled in this study. The satisfaction of infusion nursing in both groups was compared. At the same time, the safety of outpatient infusion group Hidden trouble. Results: The satisfaction rate of infusion nursing in the outpatient group was 70.48%, which was lower than 91.43% of the inpatient group (P <0.05). In 210 outpatients with infusion patients, drug safety risks, nursing safety risks and patient safety risks were 6 (2.86%), 109 (51.90%) and 117 (55.71%) respectively. Conclusions: The hidden dangers of infusion care in outpatients mainly focus on drug safety risks, potential risks of nursing safety and patient safety risks. The training of professional quality of nursing staff can be strengthened to strengthen patient-centered service awareness and strengthen patient education And other ways to reduce out-patient infusion security risks in order to enhance the quality of care and enhance patient satisfaction with care.