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随着我国医学科学技术的发展,医院现代化建设的加速,以及医疗卫生事业改革步伐的加大,我国医院正处在变革之中。认识和把握发展变革规律,对医院管理决策至关重要。因而,研究西方发达国家医院的服务与经营管理模式,对提高我国医院管理的质量与效益是很有必要的。1 医院管理人员知识化和专业化 西方一些发达国家的医院十分重视领导者所具有的素质,
With the development of China’s medical science and technology, the acceleration of hospital modernization, and the increase in the pace of medical and health care reform, our hospitals are undergoing changes. Understanding and grasping the law of development and change is crucial to the decision-making of hospital management. Therefore, it is necessary to study the service and operation management mode of hospitals in western developed countries to improve the quality and efficiency of hospital management in China. 1 The knowledge and specialization of hospital management staff Western hospitals in developed countries attach great importance to the quality of leaders.