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1提出问题串户常指由于电能表接错,使2个或2个以上低压用户的电能计量与用户不一致、不对应。如果说串户处理是营销中的难题,那么串户电费的回收算是难题中的难题。虽然说串户的原因容易找到并分清责任,但基层供电公司相关部门受到人手和精力等诸多因素影响,串户仍然无法杜绝。2案例分析2.1案例背景受益当地经济发展较快、房地产市场火爆,某县供电公司近年低压用电客户年增长15%以上。由于种种原因,某商住楼的一楼门面房出现多户串户,催费员无法按期
1 Ask questions Serial often refers to the meter as wrong, so that 2 or more low-voltage user energy metering inconsistent with the user does not correspond. If serial processing is a marketing problem, then the recovery of string household electricity is a problem in the puzzle. Although it is easy to find out and clarify the responsibilities for cross-family business, the relevant departments of grass-roots power supply companies are affected by many factors such as manpower and energy. 2 CASE STUDY 2.1 Case Background Benefit The local economy has developed rapidly and the real estate market is hot. In recent years, the low-voltage electricity customers of a county power supply company have increased by more than 15% annually. Due to various reasons, a commercial and residential buildings on the first floor of the facade of multi-family households households, reminders can not be on schedule