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徐州分公司客服部话务中心,共有员工119人,平均年龄24岁。中心下辖中高端服务班、集团宽带班、外呼服务班三个班组,承担着公司中高端客户服务保有、全业务宽带营销服务、集团业务咨询报障、客户满意度维护等重要工作。团队先后获得“江苏省用户满意电信服务明星班组”、“江苏省用户满意服务明星班组”、“江苏省五四红旗团支部”、“省公司先进班组”等称号。
Xuzhou Branch Customer Service Call Center, a total of 119 employees, with an average age of 24 years old. Under the jurisdiction of the center in the high-end service classes, broadband group classes, outbound service class three classes, bear the company’s high-end customer service retention, full-service broadband marketing services, group business consulting impaired, customer satisfaction maintenance and other important work. The team has successively won the title of “Customer Satisfaction Telecommunication Service Star Team of Jiangsu Province”, “Customer Satisfaction Service Star Team of Jiangsu Province”, “Jiangsu Provincial May Fourth Red Flag League Branch”, “Provincial Advanced Team” and so on .