完善客户经理制度是优秀客户经理队伍脱颖而出的前提和基础,笔者认为只有实施四大转变才能达到完善管理机制,打造一流队伍的目标。(一)选拔从随意型向制度型转变。一是尽快出台客户经理的素质要求,对客户经理人选的文化程度、工作经历、业务素质、客户市场、公关能力、社会背景 Perfect client manager system is the premise and basis for outstanding customer manager team to come to the fore, the author believes that only the implementation of the four major changes in order to achieve the perfect management mechanism and create first-class team goal. (A) selection from free-type to institutional change. First, as soon as possible the introduction of customer manager’s quality requirements, the candidate manager of the candidate’s degree of education, work experience, professional quality, customer market, public relations capabilities, social background