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网上诉求日益成为广大群众表达诉求和意见的重要渠道。笔者负责处理这项工作近10年来,深刻体会到处理群众网上诉求要做好“四字”文章。
Online appeal has increasingly become an important channel for the masses to express their opinions and opinions. The author is responsible for handling this work for nearly 10 years, a profound understanding of the masses online appeal to do a good job, “four words” article.