北京当代商城自1995年9月开业至今，已走过三年多的风雨历程，在这三年中，当代商城不仅在完善自身独特的运行机制和管理模式方面作了可贵尝试，而且在建立面向21世纪的现代零售服务培训体系方面进行了不懈努力，这些在实践中被初步证明为成功的探索包括：开展零售服务素质测评 Since its opening in September 1995, Beijing Contemporary Mall has gone through more than three years of stormy history. During these three years, the modern mall not only made valuable attempts to perfect its own unique operation mechanism and management model, but also established a Twenty-first Century the modern retail service training system has made unremitting efforts, which in practice has been initially proved to be successful in the exploration include: to carry out retail service quality evaluation