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当突发公共事件发生时,如何正确引导网络舆论,消除消极的网络舆情是政府部门迫切需要解决的问题,也是舆情分析的根本目的。本文在对国内外学者有关网络舆情分析现状探讨的基础上,根据突发公共事件网络舆情的特点及目前舆情分析的挑战,提出了比较完善的突发公共事件网络舆情分析系统模型,并对模型的层次进行划分,对其中的功能模块和处理流程进行描述。
When public emergencies occur, how to correctly guide online public opinions and eliminate negative online public opinions are the urgent problems that government departments need to solve, and also the fundamental purpose of public opinion analysis. On the basis of analyzing the current situation of internet public opinion analysis by domestic and foreign scholars and according to the characteristics of public opinion public opinion network and the current public opinion analysis, this paper presents a comparatively perfect system of public opinion network public opinion analysis, and analyzes the model The level of division, the functional modules and processes described.