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基于J2EE架构的高可用性地铁运营服务热线系统,将交换机技术、计算机集成(CTI)技术、数据库技术、GIS技术和管理科学等融于一体,实现地铁运营服务热线经济、高效、全面的用户接入服务和信息资源的全面共享。介绍J2EE平台架构和地铁运营服务热线的需求,系统总体结构设计、关键体系架构的设计及实现过程,通过实际应用验证系统具有良好的稳定性、扩展性、维护性和实用性。该系统对今后同类系统的设计、开发和实现有一定的指导意义和参考价值。
Based on the J2EE architecture, the hotline system of high availability subway operation and service integrates switch technology, computer integrated (CTI) technology, database technology, GIS technology and management science to realize the metro operation and service hotline economical, efficient and comprehensive user access Full sharing of services and information resources. Describes the requirements of J2EE platform architecture and metro operation service hotline, the design of system overall structure and the design and implementation of key architecture. The system is proved to have good stability, expansibility, maintainability and practicability through practical application. The system has certain guiding significance and reference value for the design, development and realization of similar systems in the future.