随着改革开放力度的加大和改革领域的不断拓展,一些深层次的矛盾与问题逐步显露,社会不稳定因素增加,突发性群体事件随时可能发生。果断而巧妙地应对、处置突发性群体事件,不仅是维护社会稳定的需要,也是检验接访人员工作能力和工作水平的一个重要标志。一、突发性事件的几个明 With the intensification of reform and opening up and the continuous expansion in the reform field, some deep-seated contradictions and problems are gradually revealed. Factors of social instability increase and unexpected mass incidents may occur at any time. Determining and cleverly coping with and handling unexpected group events is not only the need to maintain social stability, but also an important indicator of the ability and level of work of interviewees. First, a few unexpected events