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保险理赔是保险公司的重要环节,从目前的保险行业竞争态势来看竞争越来越激烈,赔付时限越来越短,可以说赔付已经称为了保险企业的核心竞争力,是保险企业立足的根本保障。但是缩短赔付时限的背后是企业管理水平的全面提高和执行力全面贯彻的结果,期支撑必须是建立在科学的服务流程设计和快捷的后台平台运作的基础上,可以说是一个保险企业真正的“硬功夫”的体现,因此将缩短保险企业赔付的时限看成是保险企业的根本一点不为过。本文强调了缩短保险企业赔付的时限的重要性,从理赔的现场环节入手简述了易造成拖延的部分和相对应的解决方法。
Insurance claims is an important part of insurance companies. From the current competition situation in the insurance industry, the competition is fiercer and fiercer and the time limit for payment is shorter and shorter. It can be said that claims have been called the core competitiveness of insurance companies and the basis of insurance companies. Protection. However, to shorten the time limit for reparations is the result of the overall improvement of the management level of enterprises and the full implementation of the executive force. The period support must be based on the scientific design of service processes and the operation of a fast back-office platform. It can be said that a real insurance enterprise “Hard Kung Fu ” embodiment, so will shorten the time limit for insurance companies to pay as a fundamental insurer is not excessive. This article emphasizes the importance of shortening the time limit for insurance companies to pay and sets out the parts that are likely to cause delays and the corresponding solutions from the scene of claims settlement.