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企业员工的操作行为.直接影响产品品质的提高,而产品品质是企业扩大市场份额,赢得用户信赖的关键所在。所谓无缺陷操作,是指企业员工面向市场,面向用户,严格执行工艺、设备操作规程,使其行为标准化。市场竞争,根本在于产品品质的竞争。当企业的市场在逐步缩小时,首先要检查产品的品质是否达到用户的满意,因此,无缺陷操作并非是管理活动中的吹毛求疵,而是确立企业产品品质形象的基础。在实际的生产经营活动中,影响企业员工做到无缺陷操
The operation behavior of the employees of the company directly affects the improvement of product quality, and the product quality is the key to expanding the market share of the company and gaining the trust of the users. The so-called non-defective operation means that the employees of the company face the market, face the users, strictly implement the operating procedures and equipment operation procedures, and standardize their behaviors. The market competition lies in the competition of product quality. When the company’s market is gradually shrinking, we must first check whether the quality of the product meets the user’s satisfaction. Therefore, the non-defective operation is not the fault in the management activities, but the basis for establishing the quality image of the company’s products. In the actual production and business activities, the employees of the influencing company are free from defects.