在中国电子商务的发展过程中,网络购物作为一种新的购物手段已经逐渐成为人们的选择。但是在此过程中,消费者退货难、赔偿难,卖家偶尔受到消费者欺诈等问题日益暴露。《消费者权益保护法》虽然已经根据这些问题确立了有条件的“先行赔付”制度,“7天退货原则”等,但是仍然存在部分法律问题。 In the development of e-commerce in China, online shopping as a new means of shopping has gradually become the people’s choice. However, in this process, consumers are increasingly exposed problems of return, compensation, sellers occasional consumer fraud and other issues. Although the “Consumer Protection Law” has established the conditional “advance payment system” and “7-day return principle” based on these issues, some legal problems still exist.