透明陷阱透明公开被视为组织管理的金科玉律,因为管理者们相信只有时时刻刻地监测员工,才能保持高水平的生产力。但是,透明并非总是好事,有时候还可能弄巧成拙。哈佛商学院对中国南方一家大型手机工厂进行参与式观察和实地实验发现,被监视的工人为了隐匿其活动,往往会采取暗号或其他手段,致使工作绩效 The transparent disclosure of transparent pitfalls is seen as the golden rule in organizational management because managers believe that only constant monitoring of employees can maintain a high level of productivity. However, transparency is not always a good thing, and sometimes it can be self-defeating. Harvard Business School conducted a participatory observation and field experiments on a large mobile phone factory in southern China and found that the monitored workers often used signs or other means to conceal their activities, resulting in job performance