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“办公自动化”(office Automation,简称OA)就是利用先进的科学技术,不断使人的部分办公业务活动物化于人以外的各种设备中,并由这些设备与办公人员构成服务于某种目标的人机信息处理系统。其目的是尽可能充分地利用信息资源,提高劳动生产率、工作效率和工作质量以及辅助决策能力,求得更好的经营效果,以达到既定目标。通俗的讲就是指在办公室工作中采用诸如传真机、复印机、文字处理机、电子打字机、计算机等
“Office Automation” (abbreviated as OA) is the use of advanced science and technology to continuously materialize part of the office business activities of people in a variety of devices other than humans, and these devices and office workers constitute a target to serve. Human-machine information processing system. Its purpose is to make full use of information resources as much as possible, improve labor productivity, work efficiency and work quality, and assist decision-making capabilities in order to achieve better business results and achieve the set goals. Popular speaking means using fax machines, copiers, word processors, electronic typewriters, computers, etc. in office work.