优质护理服务,不仅仅局限于提高医疗护理人员素质管理、护理技术管理、设备设施、管理、透明收费管理、护理环境管理、护理文化管理和护理制度管理等,更重要的是要以病患要求的护理服务高品质为根本,提高以人为本的人文关怀整体护理服务理念。医院作为一个救死扶伤的场所,要做到的不仅仅是治好病人肉体上的痛苦,更应从思想和情感的层面体现出真诚的人文关怀,积极倡导健康、向上的 Quality nursing services are not limited to improving the quality management of nursing staff, nursing technical management, equipment and facilities, management, transparent charging management, nursing environmental management, nursing culture management and nursing system management. More importantly, Care services of high quality as the fundamental and improve people-oriented human care overall concept of care services. The hospital, as a place for saving and restoring the wounded, should not only cure the patient’s physical pain, but also reflect the sincere humane care from the aspect of thoughts and emotions, advocate healthy and progressive