目前电信行业服务中存在损害消费者合法权益的市场行为,我国电信行业现行法律法规对此行为给予了规制,但效果值得深思。为更进一步维护消费者的合法权益,本文提出实施《电信法》、遵守《反垄断法》,修改《消费者权益保护法》等八个方面规范电信行业服务缺陷行为的对策建议。 At present, the services in the telecommunications industry have a market behavior that harms the legitimate rights and interests of consumers. The current laws and regulations of the telecommunications industry in our country give this regulation, but the effect is worth pondering. In order to further safeguard the legitimate rights and interests of consumers, this article puts forward countermeasures and suggestions on regulating the service defects in the telecommunications industry in eight aspects: implementing the “Telecommunications Law”, abiding by the “Anti-monopoly Law” and amending the “Consumer Protection Law.”