我们对物理生态环境的问题说得很多,实际上我们的社会生态环境也同样重要。从社会水平,亦即从宏观社区角度来看,电话咨询的出现是适应我们这个时代的。电话咨询可以帮助人更好地适应他们的环境,调动所有的资源来应付环境的压力。电话咨询机构直接或间接地接受成千上万的求询,就是为调整人际关系、社会结构及价值观念平衡所作的努力。 We talk a lot about the issue of the physical environment. In fact, our social environment is equally important. From a social level, that is, from a macro-community point of view, the emergence of telephone counseling is adapted to our time. Telephone counseling can help people better adapt to their environment, mobilize all resources to deal with environmental pressures. Telephone consultation agencies, directly or indirectly, accept tens of thousands of inquiries, that is, efforts to adjust the balance of human relationships, social structures and values.