治理整顿后的医院,出现了一派新气象:药品价目张榜,收费标准上墙,照片胸章明挂,处处接受社会品评。现在在门诊、在病房“货真价实”似乎不容挑剔,问题是价真而“货”不实时怎么办?病人掏了腰包,或交了押金(预付款),遇到“冷遇”,还有无主动权?以此为契机,能否促促我们的管理工作?南京大桥饭店的管理经验可供借鉴。 After the rectification of the hospital, a new atmosphere has emerged: the drug price list is posted, the charging standard is on the wall, the photo badge is clearly linked, and social assessment is accepted everywhere. Now, in the outpatient clinic and in the wards, it seems that the “genuine value” is not to be criticized. The question is whether the price is genuine and the “goods” are not real time. The patient has lost his pockets or has paid a deposit (prepayment). He has encountered a “cold encounter” and has not taken the initiative. With this as an opportunity, can we urge our management work? The management experience of Nanjing Bridge Hotel can be used for reference.