做好信访工作,能够有效保证居民自身利益,对于和谐社会构建具有重要意义。社会形式在快速发展中,对于信访工作也提出了不同的要求,怎样解决信访工作所面对的问题,提高信访工作质量,是企业稳定发展中的关键问题。本文在对于信访工作研究中,主要从三个方面进行研究分析。 Doing a good job of letters and visits can effectively guarantee residents’ own interests and is of great significance to the construction of a harmonious society. In the rapid development of social forms, different requirements have also been put forward for petitioning work. How to solve the problems confronting petition work and improve the quality of petition work are the key issues in the steady development of the enterprise. In this paper, the study of letters and visits, mainly from three aspects of research and analysis.