自从８０年代初秘书学创建以来，经验性研究一直在秘书学研究中占据着非常重要的地位，以至于到９０年代末还有人误以为秘书学“全是秘书工作的日常描述：如何接电话，如何收文件，如何搞会务等等”①。持这种观点的人认为秘书学只有经验没有理论。的确，作为实践性、应用性极? Since the creation of secretarial studies in the early 1980s, empirical research has always played a very important role in the study of secretarial studies, so that by the late 1990s someone still misunderstood that secretarial studies were “all about the day-to-day descriptions of secretarial work: how to answer the phone, How to receive documents, how to engage in business, etc. ”①. Those who hold this view think that secretarial theory has no theory of experience. Indeed, as practical, applicability?