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文中设计并实现了一个基于众包的聊天机器人系统。聊天机器人通过自然语言处理技术,实现了与人进行交流的人机对话。该聊天机器人,通过用户主动提供问题和答案的方式来丰富知识库,并对系统提供的答案进行反馈,优化聊天效果;此外,还能够通过论坛与其他用户进行交流。在聊天机器人中引入众包思想,有助于提高聊天机器人回答问题的质量。
This article designed and implemented a crowdsourcing based chat robot system. Chat robot through natural language processing technology, to achieve the exchange of man-machine dialogue with people. The chat robot enriches the knowledge base through questions and answers volunteered by the user, and feedbacks the answers provided by the system to optimize the chat effect. In addition, the chat robot can also communicate with other users through the forum. Introducing crowdsourcing ideas into chat robots helps to improve the quality of chat robots answering questions.