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目的:探讨在康复科优质护理管理中实施PDCA循环管理的效果。方法:前瞻性选取2014年7月~2015年9月温州医科大学附属第一医院康复科242例患者为本次研究对象,对照组患者给予常规护理,观察组的优质护理管理均通过PDCA循环模式的四步骤实施。对两组患者护理满意度和风险事件发生率进行比较。结果:观察组护理满意度与对照组比较较高(P<0.05)。观察组在风险事件发生率较对照组较低(P<0.05)。结论:PDCA循环管理在康复科优质护理管理中的应用,可有效提高护理满意度和降低风险事件的发生率。
Objective: To explore the effect of implementing PDCA cycle management in the quality nursing management of rehabilitation department. Methods: From July 2014 to September 2015, 242 patients from the First Affiliated Hospital of Wenzhou Medical University were enrolled in this study. Patients in the control group were given routine nursing care. The high-quality nursing management in the observation group was conducted through the PDCA cycle model The four-step implementation. The two groups of patients nursing satisfaction and risk events were compared. Results: The nursing satisfaction of the observation group was higher than that of the control group (P <0.05). The incidence of risk events in the observation group was lower than that in the control group (P <0.05). Conclusion: The application of PDCA cycle management in the quality nursing management of rehabilitation department can effectively improve nursing satisfaction and reduce the incidence of risk events.