我在美国俄勒冈州留学期间曾多次去图书馆,那里的优质服务给我留下了很深的印象。在美国俄勒冈州的各类图书馆里,一般都能在阅览室中央或楼层出入口等突显位置看到咨询台,咨询台上配有联网电脑和常用工具书,咨询台接待读者,认真听取他们提出的各种问题,然后通过查阅工具书或检索网上数据库,为读者提出解决问题的建议与方案。在美国,咨询服务是图书馆最为普遍开展并且卓有成效的服务方式,咨询台前读者络绎不绝。俄勒冈州下属的 I went to the library several times during my study in Oregon, USA, and I was very impressed by the excellent service there. In all kinds of Oregon libraries in the United States, you can usually see the information desk in the highlighted position such as the entrance of the reading room or the floor. The help desk is equipped with internet-connected computers and common tool books. The reception desk welcomes readers and listens to them Of the various problems, and then through the reference books or search online database for readers to put forward suggestions and solutions to the problem. In the United States, counseling services are the most commonly practiced and fruitful service methods in libraries. There is an endless stream of readers in front of the reception desk. Oregon subordinates