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英国特许质量协会会员、特许质量专家伊恩·道林(Ian Dalling)最近在《质量世界》撰文提出一种管理元素分类法,用12项管理要素定义一个组织的所有运营流程。道林指出,这种方法已经在实际设计和管理体系整合过程中得以应用及测试,适用于多管理体系标准,如ISO9001《质量管理体系》、ISO14001《环境管理体系》、OHSAS18001《职业健康与安全管理体系》、ISO17025《实验室认可》等,但亦适用其他管理体系标准、法规、行为准则。他提出该分类法是为了激发人们对该主题的兴趣并加以研究,因为它对管理体系整合的绩效起着至关重要的作用。
Ian Dalling, a Chartered Quality Specialist and Chartered Quality Specialist at The Chartered Institute of Quality recently presented a management element classification in Quality World and defined all of an organization’s operations using 12 management elements. Dowling pointed out that this method has been applied and tested in the process of actual design and management system integration and is applicable to multi-management system standards such as ISO9001 “Quality Management System”, ISO14001 “Environmental Management System”, OHSAS18001 “Occupational Health and Safety Management System ”, ISO17025“ Laboratory Accreditation ”, etc., but also apply other management system standards, regulations and code of conduct. He proposed this taxonomy to stimulate interest in and research on this topic because of its crucial role in managing the performance of the system integration.