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在市场竞争激烈,环境保护压力和能源紧缺问题的大环境下,电力企业要想实现更好、更快、更长远的发展前景,必须要提高自身的核心竞争力,这就对电力客户服务提出了更高的要求。缓解能源紧缺,加大保护环境力度,最优社会效益、用户效益和电力企业自身效益,需要深入研究和综合运用电力需求侧管理,实施动态管理,提高电力企业的营销管理水平,最终实现绿色科学可持续的发展目标。
Under the environment of fierce market competition, pressure of environmental protection and energy shortage, electric power enterprises must improve their core competitiveness if they want to achieve better, faster and longer-term development prospects, which puts forward the suggestions on power customer service A higher requirement. To ease the energy shortage, increase the environmental protection efforts, the optimal social benefits, user benefits and the self-efficacy of power enterprises, it is necessary to conduct in-depth research and comprehensive utilization of DSM management and implement dynamic management to improve the marketing management level of power enterprises and ultimately achieve green science Sustainable development goals.