有位文学大师说过,人的一切都应该是美丽的,心灵、外貌和衣裳。美丽,是一张处处都受欢迎的通行证。我以为,人的美丽还包括美丽的声音。人与人之间的日常交流主要是靠声音(即语言)完成的,而电话的交流,声音则是惟一的手段。不包装、规正和塑造这惟一的手段,就很难达到完美的交流和沟通。这里所讲的声音,绝非物理学意义上的声音。电话交流的声音必须是饱含情绪、准确无误传递信息的有声语言。那么,这就要求通话者必须明确对象、时间、场所、目的、个性及美感等要素,然后选用与之对应的语言(声音)。我们常说,要搞好人际关系。其实人与人之间就是靠一种关系来规范的。打电话时事先得确定你通话的对象与你 A master of literature has said that all human beings should be beautiful, heart, appearance and clothes. Beautiful, is a popular pass everywhere. I think, people’s beauty also includes a beautiful voice. The daily communication between people is mainly by voice (ie language) to complete, and telephone exchanges, the voice is the only means. It is difficult to achieve perfect communication and communication without packing, regulating and shaping this unique means. The sound here is by no means the sound of physics. The voice of the telephone conversation must be full of emotions, accurate and accurate transmission of information in a vocal language. Then, this requires the caller must be clear object, time, place, purpose, personality and beauty and other elements, and then choose the corresponding language (sound). We often say that we must do a good job in interpersonal relations. In fact, between people is to rely on a relationship to regulate. Before you make a call, you have to determine the target of your call