河北省承德市双桥区国家税务局把解决纳税人需求放在征管工作的首位,全力打造“一窗通办”服务新标准,为纳税人提供规范化、人性化服务。加强业务培训,让“一窗通办”办税人员成为“多面手”。为实现窗口工作人员由专一型向全能型转变,该局制定 The State Administration of Taxation in Shuangqiao District, Chengde City, Hebei Province, put the solution of the needs of taxpayers first in the work of collection and management and devoted all efforts to building a new standard for service delivery to provide taxpayers with standardized and humane services. Strengthen business training so that “a window to do ” tax-hired staff become “versatile ”. In order to achieve the window staff from a specific to all-round change, the council to develop