国治同志:今年初,我局营业员在窗口兑付汇款时,因精力不够集中、操作生疏,误将38800元当作28800元兑付给收款人。当时在场的其他营业员及等候的用户均证实该营业员唱数兑付的是38800元。但收款人事后拒不承认多收了10000元。请问:我局通过什么途径才能追回这笔汇款?永红永红同志:如果有2人(或超过2人)可以证实该营业员多兑付了10000元汇款,那么毫无疑义,收款 Comrade Guozhi: Earlier this year, when salesmen of our bureau catered for remittances at the window, they were mistaken for 38,800 yuan to pay 28,800 yuan to payees due to lack of energy and concentration. At that time, other sales staff and waiting users confirmed that salesperson voucher is 38,800 yuan. However, the recipient refused to admit afterwards received more than 10,000 yuan. Excuse me: How can I recover the remittance through what means? Yonghong Yonghong Comrade: If there are 2 (or more than 2) can confirm that the salesperson to pay more than 10000 remittance, then there is no doubt that the collection