伴随着经济的高速增长,转型时期的中国正在经历一个社会问题频繁发生的历史阶段,正确合理地处理随之而来的公共危机事件,成为政府公共安全管理过程中的重要内容。本文以宁波镇海PX事件为例,从政府与媒体的舆论导向为视角,来分析公共危机处理过程中的舆情管理以及其中政府、媒体扮演的角色。 Along with the rapid economic growth, China in the transitional period is experiencing a historical phase where social problems frequently occur. It is an important part of the government’s public safety management process to handle the ensuing public crisis events correctly and reasonably. Taking Ningbo Zhenhai PX Incident as an example, from the angle of public opinion of the government and the media, this paper analyzes the public opinion management in the process of public crisis and the role of government and media.