江苏常州邮电局针对近阶段社会用户反映装电话难、修障慢、邮电资费透明度不高等热点问题,采取四项措施,狠抓服务行风。一是思想教育与建“制”立“法”相结合。他们在全局搞好分层动员、利用各种会议大讲邮电服务和行风问题,使职工在思想上做到警钟常鸣。该局党委一班人率先垂范,每个党委成员和局领导与各市话分局建立了联系点制度,定期走访了解邮电服务和行风情况。同时对邮电服务和 Jiangsu Changzhou Post Office in response to the recent stage of social users to install telephone difficult to repair, slow repair, post and telecommunications tariffs are not high transparency issues, to take four measures, pay close attention to service style. First, ideological education and construction “system ” legislation “law ” combination. They have done a good job of stratification and mobilization in various fields and used various conferences to talk about the postal service and the practice of business ethics so that the staff members will always wake up in their thinking. A group of party committees of the bureau took the lead in setting an example. Each member of the party committee and the bureau’s leadership established a system of contact points with the local branches of the municipalities to regularly visit and understand the situation of postal service and business practices. At the same time on the postal service and