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作为独立运营实体的电力公司,在电力市场条件下面临着更为严峻的回收电费的形势,加强对电力客户的信用管理显得更为迫切。在深入了解电力公司开展客户信用管理的客观条件的基础上,建立了适于电力公司操作与实施的电力客户的信用评估指标体系,并根据某电力局运用该指标体系试运行的数据,提出了采用突变理论对客户的信用情况进行评估,这样减少因需要对指标加权而产生的主观因素误差,提高了评估结论的客观性与科学性,文中的算例,说明该理论应用于电力客户信用动态评估过程中的有效性。
As an independent operating entity, power companies are faced with a more serious situation of recovering electricity tariff under the condition of electricity market. It is even more urgent to strengthen the credit management of power customers. On the basis of understanding the objective conditions of power companies in customer credit management, this paper establishes a credit evaluation index system for power customers who operate and implement power companies. Based on the data of a trial run by a power bureau using this indicator system, Using the theory of catastrophe, we evaluate the customer’s credit condition, so as to reduce the subjective factor error caused by the need to weigh the index and improve the objectivity and scientificalness of the assessment conclusion. The example shows that the theory is applied to the power customer credit dynamics Evaluate the effectiveness of the process.