2008年10月,中国图书馆学会发布了《图书馆服务宣言》,它是我国图书馆界对社会作出的郑重承诺。在此背景下,对参考咨询馆员的角色进行分析,指出其在图书馆服务工作中扮演着重要的角色,即参考咨询馆员应成为图书馆良好社会形象的塑造者和提高图书馆社会地位的积极实践者。 In October 2008, the Library Society of China released the Declaration on Library Services, which is a solemn promise made by the Chinese library community to the community. In this context, the author analyzes the role of reference librarians and points out that they play an important role in the service of library, that is, reference librarians should become the creators of good social image of libraries and improve the social status of libraries Active practitioner.