本文主要成果是构建了一个工作团队人力配置模型,以使组织更有效地聚焦成本、质量和利用率。模型的构建首先从工作量预测及建立工作负荷量模版开始,进一步对人力配置进行预算及建立人员利用率和劳动成本率差异控制模型。模型不但能实行以完成工作任务为结果导向的人员运作考量,更兼顾财务指标的平衡与管理,引导企业进行人力资源配置的精细化、动态式管理。 The main result of this paper is the construction of a workforce human resource model that enables organizations to more effectively focus on cost, quality, and utilization. The construction of the model begins with workload forecasting and establishment of a workload template, further budgets the allocation of manpower and establishes a control model of personnel utilization and labor cost rate differences. The model can not only carry out the operational considerations of personnel oriented to accomplish the tasks, but also take the balance and management of financial indicators into consideration so as to guide the enterprises in the refinement and dynamic management of the allocation of human resources.