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随着我国医疗事业的不断发展,如何构建患者与医疗机构之间的良好关系成为了亟待解决的问题。护理工作作为医疗事业的重要组成部分,在社会大环境中不断向前发展的同时,也遇到了重重困难和阻碍。基层护理工作中所呈现出的护患矛盾无疑是这些困难和阻碍较有特点的部分。本文以基层护理工作中的护患矛盾为例,探讨其成因和对策。
With the continuous development of China’s medical service, how to build a good relationship between patients and medical institutions has become an urgent problem to be solved. As an important component of medical service, nursing work has encountered numerous difficulties and obstacles while continuing to move forward in a social environment. The contradiction between nurses and patients demonstrated in grass-roots nursing work is undoubtedly the more characteristic part of these difficulties and obstacles. This article takes the contradiction between nurses and patients in grass-roots nursing as an example to discuss its causes and countermeasures.