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介绍了一位在国有大型企业从事全面质量管理工作 2 0年的工作人员的感受 ,并就这种感受提示了推进我国全面质量管理发展的见解
Introduced the experience of a staff member engaged in total quality management in state-owned large enterprises in the past 20 years and expressed his opinion on the promotion of the development of total quality management in China