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近期,江西消费者谢小姐向本刊记者反映:2008年8年7日,她在南昌国美电器广场南路商城买了一款索爱手机,型号为S500。8月12日中午12时15分谢小姐用手机打电话时手机还是好的,饭后30分钟,她发现手机液晶显示屏出现了裂纹。因为手机还在7天的三包期限内,谢小姐去南昌国美电器广场南路商城要求更换新机。商城工作人员让她去找厂家售后,售后在没有任何检测的情况下就说手机是人为损坏,不更换不包修,换显示屏要收费500元。
Recently, Miss Xie of Jiangxi consumers reflect to our correspondents: In 2008 8 7, she bought a Sony Ericsson mobile phone in the South Gate of Nanchang Gome Square Mall, model S500. At 12:15 on August 12 Miss Xie When using a mobile phone to call the phone is good, 30 minutes after a meal, she found the phone LCD screen cracks. Because the phone is still 7 days warranty period, Miss Xie went to Nanchang Gome Square South Mall requirements to replace the new machine. Mall staff let her look for manufacturers sales, sales in the absence of any detection of the case that the phone is man-made damage, do not replace not repair, change the display to charge 500 yuan.