“现代管理之父”杜拉克在其《有效的管理者》一书中写道:“管理者的本分,在求工作之有效。”有效性强调的是质量而不是数量,是工作的效果而不是工作的时间。这里有两个概念需要界定——有效性与效率,效率是在完成一项特定工作时所表现出来的速度和质量;而有效性除要求效率外, “The father of modern management” Du Lac wrote in his book “Efficient Managers”: “The role of managers is to be effective in their work.” Effectiveness emphasizes quality, not quantity, and is the result of work. Not work time. There are two concepts that need to be defined here—effectiveness and efficiency. Efficiency is the speed and quality that is demonstrated when completing a specific job;