医患纠纷矛盾不断,医疗机构的医疗质量亟待提高,已突显成为难点和热点问题。因此,认真分析和解决医患纠纷,做好医疗信访接待与处理工作已成为医疗卫生行政部门一项重要的工作内容,也标志着信访工作的处理即将进入一个新的时期。 The contradictions between doctors and patients are constantly on the rise. The medical quality of medical institutions needs to be improved urgently. It has become a difficult and hot issue. Therefore, earnestly analyzing and resolving the disputes between doctors and patients and receiving and handling medical letters and visits has become an important part of the work of the medical and health administrative department. It also marks the imminent entry of a petition to a new era.