眼下,消费者在购买家电、日用品后,如果发现质量问题或假冒伪劣商品去退货,有些商家不是诚实地对待消费者,给消费者一个满意的说法,而是找许多借口,或推诿或刁难或拖拖拉拉,不帮助消费者解决问题。消费者在万般无奈之下,便向当地消协投诉,以求得问题的解决。经消协核实交涉后,商家才在理亏的情况下勉强给予解决。出现这种情况,应该说与商家的不良经营之道不无关系。在有些商家眼里,消费者老实、好说话,于是对待消费者 Right now, after consumers buy home appliances and daily necessities, if they find quality problems or fake and shoddy goods to return, some businesses do not treat consumers honestly, give consumers a satisfactory statement, but find many excuses, or shirk or martyrdom or Dragging and hauling does not help consumers solve problems. Consumers, in desperation, complained to local consumer associations in order to solve the problem. After the Consumers Association verified the negotiations, the merchants managed to give a solution in the case of a deficit. When this happens, it should be said that it is not unrelated to the bad business practices of the business. In the eyes of some businesses, consumers are honest, talkative, and treat consumers