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银行业消费者权益保护的关键,是通过强有力的监管措施,使消费者的合法权益、合理诉求得到维护和主张,在产品和服务的提供方和消费者之间架起桥梁,实现共赢
The key to the protection of the rights and interests of the banking consumers is to maintain and advocate the legitimate rights and interests of consumers through sound regulatory measures and establish a bridge between the providers of products and services and consumers to achieve win-win outcomes