责任心管理是寿险企业降低经营成本、提高管理效率的重要手段;寿险企业所承担的特殊社会责任决定了责任心管理的重要性;寿险业整体形象的提升迫切需要推行责任心管理;行业内人才的过度流动要求大力加强责任心管理。在寿险企业中大力推行责任心管理,必须加强责任心管理体制的建设。要以目标为导向,不断优化工作流程,明确和落实责任;建立与责任相匹配的授权体系;建立科学、公正的监督考评体系;建立激励有效、约束有力的奖惩机制;建立有效的工作修正纠偏机制。必须加强责任心文化体系的建设,要加强宣传、教育力度,树立责任心认知文化;加强责任情感培养,树立责任心情感文化;加强领导干部带头示范作用,树立责任心行为文化。必须充分利用责任心管理体制与责任心文化体系的交互作用,全面提高企业责任心管理的效力和效用。 Responsibility management is an important means of life insurance companies to reduce operating costs and improve management efficiency; the special social responsibility undertaken by life insurance companies determines the importance of responsibility management; the overall image of life insurance industry urgently requires the promotion of responsible management; Excessive flow requirements strongly reinforce accountability. Vigorously promote the management of responsibility in life insurance companies, we must strengthen the responsibility of the management system. To be goal-oriented, and constantly optimize the workflow, clear and implement the responsibility; to establish a system of responsibilities and match the authority; to establish a scientific and fair supervision and evaluation system; to establish incentive and effective, well-binding rewards and punishments mechanism; to establish an effective correction of work to correct mechanism. It is necessary to strengthen the construction of a culture of responsibility and culture. We must step up publicity and education and establish a culture of responsibility and awareness. We must strengthen the training of responsibility and feelings and establish a sense of responsibility and culture of responsibility. We must strengthen leading cadres in taking the lead in demonstrating the role of responsible and responsible culture. We must make full use of the interaction between the responsibility management system and the responsibility culture to comprehensively improve the effectiveness and effectiveness of corporate responsibility management.