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目的:探讨特级护理质控目标管理在ICU护理中的实施效果。方法:选取2015年3~9月医院ICU收治的患者100例和医院ICU36名护理人员作为对照组,另选2015年10月~2016年3月收治的患者100例和医院ICU36名护理人员作为观察组,对照组采用传统护理管理,观察组采用特级护理质控目标管理,比较两组护理人员护理质量评分和两组患者及家属对护理的满意度。结果:观察组护理人员的急救护理、病区管理、特级护理、护理管理和护理文书书写质量评分及总分等均要高于对照组护理人员(P<0.05);观察组患者及家属对护理的满意度为97.00%,高于对照组的89.00%(P<0.05)。结论:在ICU护理管理中实施特级护理质控目标管理模式,不仅能够显著提升护理人员的护理质量评分,还可提高患者及家属对护理的满意度。
Objective: To explore the implementation effect of quality control target management in ICU nursing. Methods: From March to September 2015, 100 ICU patients admitted to the hospital and 36 ICU nurses were selected as the control group. Another 100 patients admitted from October 2015 to March 2016 and the other 36 ICU nurses were selected as the observation group Group, the control group using traditional nursing management, observation group using super-quality control of quality control objectives, nursing care team scores were compared between two groups and two groups of patients and their dependents satisfaction with nursing. Results: The scores of the first-aid, ward management, super-level nursing, nursing management and nursing document writing quality in the observation group were higher than those in the control group (P <0.05). The patients and their families The satisfaction rate was 97.00%, which was higher than that of the control group (89.00%, P <0.05). Conclusion: Implementing the supervised quality control objective management mode in ICU nursing management can not only significantly improve nursing quality score, but also improve patient satisfaction with nursing care.