论文部分内容阅读
一、用户意识的基本构成及其体现所谓用户意识 ,是指档案工作者在档案收集、整理、保管、利用过程中体现出来的面向用户、适应用户、引导用户的总体理念。其构成成分包括需求意识、质量意识、服务意识、引导意识和反馈意识。（一）需求意识。需求意识就是通过使馆藏档案与用户
First, the basic structure of user awareness and its expression The so-called user awareness refers to the overall concept of file-oriented workers in the process of file collection, collation, storage, use, oriented to users, to adapt to users and guide users. Its composition includes demand consciousness, quality awareness, service awareness, guidance awareness and feedback consciousness. (A) demand awareness. Awareness of demand is through the collection of archives and users