调解员在劝说纠纷当事人时,如果一开始就提出过高的要求,往往不容易被对方所接受而转变态度,因此劝说者应先提出对方能够接受的观点,待对方接受后,由于法律规定或道义产生的义务和责任的缘故,进一步引导对方更深的卷入,直至使之接受他原来所排斥的观点,这种使被调解的当事人一步一步地转变态度的方法,叫“上台阶”法。运用“上台阶”法劝说对方效果是显著的。在劝说转变态度时,要注重循序渐进,否则会欲速而不达。例如,在调解损害赔偿纠纷时,人民调解员可分几步让当事人 Mediators persuade the parties to the dispute, if the initial request is too high, often not easily accepted by the other party and change their attitude, so persuasion should first put forward the other side can accept the point of view, until the other party accepted, because the law or Moral obligations and responsibilities, and further guide each other deeper involvement, until they accept his original exclusion point of view, this step by step to change the attitude of the parties to mediation, called law. The use of “on the steps ” method to persuade each other the effect is significant. In persuasion to change attitudes, we must pay attention to step by step, otherwise they will want speed without reaching. For example, in settling a dispute over damages, the people’s mediator may ask the parties in several steps